Terms and Conditions

1. Agreement to these terms

Tee Time Snipe® (the “Service”) is operated by Vovapy (“Vovapy,” “we,” “us,” or “our”), a company located in Burbank, California. The Service includes teetimesnipe.com, app.teetimesnipe.com, our iOS application, our alert and notification systems, and our automated booking features.

These Terms and Conditions (the “Terms”) are a binding contract between you and Vovapy. By creating an account, subscribing, or otherwise using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.

In these Terms, “you” and “your” mean the person using the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

2. Who may use the Service

You must be at least 18 years old and able to form a binding contract to use the Service. Many golf courses also impose their own age and membership requirements, and you are responsible for meeting them.

You may not use the Service if you have previously been removed from it by us, or if doing so would violate any law or sanctions program that applies to you. The Service is offered for use in the United States and Canada. We make no representation that the Service is appropriate or available elsewhere.

3. What Tee Time Snipe is — and is not

Tee Time Snipe is a monitoring, alerting, and booking-assistance tool. You tell us which golf courses you want to play, on which dates, within which time windows, and for how many players. We then check those courses' public booking systems on a recurring interval determined by your plan, and notify you when availability matching your criteria appears. If you have enabled Book It, we will additionally attempt to reserve that time on your behalf as described in Section 7.

Tee Time Snipe is not a golf course, a tee time marketplace, a travel agency, or a reseller of tee times. We do not own, control, price, sell, or hold inventory of tee times. We do not collect green fees, cart fees, or any other amount owed to a course. Every reservation made through the Service is a reservation between you and the golf course.

What you pay us is a subscription fee for the monitoring and booking-assistance software. It is not a payment for a tee time, and it does not entitle you to any particular tee time.

4. No affiliation with golf courses

Unless we expressly state otherwise for a specific course, Vovapy is not affiliated with, endorsed by, sponsored by, or partnered with any golf course, course operator, municipality, or tee time booking platform named or listed in the Service. Course names, logos, and trademarks appear solely to identify the courses you can monitor, and remain the property of their owners.

We are not responsible for, and expressly disclaim liability for, any golf course's availability, pricing, booking rules, membership or residency requirements, cancellation and no-show policies, course conditions, staff conduct, refund decisions, or treatment of your account.

5. Your account

You need an account to use most of the Service. You agree to provide accurate, current, and complete information when you register, and to keep it up to date — in particular your email address and mobile number, since those are how we deliver alerts.

You are responsible for keeping your password confidential and for all activity that occurs under your account, including any subscriptions purchased and any bookings placed. Notify us immediately at [email protected] if you believe your account has been accessed without your authorization.

You may not share, sell, rent, or transfer your account, and you may not create more than one account without our written permission.

6. Monitoring and alerts

Scan frequency. Your plan determines how many courses you can monitor at once and how frequently we check them. A ten-minute interval, for example, means your selected courses are checked approximately every ten minutes. Intervals are approximate targets, not commitments.

One alert per request. Once we find a tee time matching a snipe request, we send you one alert and stop monitoring for that request. If you are unable to reserve the time, you will need to create a new request.

Request expiry. A snipe request stays active until you delete it or until it passes the end of the time window you selected, after which it is removed automatically.

No guarantee. You acknowledge and agree that:

• Cancellations may not occur at all for the course, date, or window you selected;
• Alerts may be delayed, undelivered, or delivered out of order for reasons outside our control, including carrier delays, spam filtering, device settings, network outages, and changes to a course's booking system;
• A tee time shown to you may already be taken by the time you or we attempt to reserve it; and
• Information we display about a course, price, or availability comes from third-party systems and may be delayed, incomplete, or inaccurate. Verify anything that matters directly with the course.

We do not guarantee that you will obtain any tee time. Your subscription buys monitoring, not a reservation.

7. Book It: automated booking on your behalf

Book It is an optional feature. It is off unless you turn it on. This section applies only while you have it enabled for a given snipe request.

Book It is not available at every course. Whether we can place a booking at a given course depends on that course's booking system and on what that course permits, and the set of courses we support changes over time. We may add or withdraw Book It support for a course at any time, including for a course you are already monitoring. Where Book It is unavailable, monitoring and alerts still work, and you book the tee time yourself. Check the course in the Service to see whether Book It is offered before relying on it.

7.1 You are appointing us as your agent

By enabling Book It, you authorize and instruct Vovapy to act as your limited agent for the sole purpose of placing tee time reservations that match the criteria you have specified. This authorization includes signing in to your golf course or booking platform account using the credentials you provide, completing the course's booking flow, submitting the reservation in your name, and accepting the course's booking terms on your behalf where the course requires acceptance to complete a reservation.

This authorization is limited to placing reservations you have configured. It does not authorize us to make purchases unrelated to a tee time, change your course account settings, or act for you in any other matter. You may revoke it at any time by disabling Book It or deleting your stored credentials, as described in Section 8. Revocation applies going forward and does not undo a reservation already placed.

7.2 The reservation is yours

A reservation placed through Book It is made in your name and in your golf course account. You are the party to that reservation, not Vovapy. You are solely responsible for:

• All green fees, cart fees, taxes, deposits, prepayments, and any other amount the course charges for the reservation;
• Cancellation fees, late-cancellation fees, no-show penalties, and any suspension or loss of booking privileges the course imposes;
• Showing up, cancelling in time, or arranging for the time to be released in accordance with the course's policy; and
• Complying with the course's rules on group size, residency, membership, advance booking windows, and how many reservations you may hold at once.

7.3 Limits and failures

Book It will attempt one reservation per matching snipe request. An attempt may fail, and we do not guarantee that any attempt will succeed. Common causes include the time being taken first, a change to the course's booking system, an expired or incorrect password, multi-factor authentication on your course account, a course account in poor standing, prepayment or deposit requirements we cannot satisfy, and outages on either side.

It is also possible for a booking attempt to produce an unintended result — for example, a duplicate reservation, a reservation for a different number of players, or a reservation the course later voids. You agree to review confirmations from the course and to raise any problem with us promptly so we can help investigate. Our responsibility for any such outcome is limited as described in Section 20.

7.4 Courses may not permit automated booking

Some courses and booking platforms restrict or prohibit automated access to their systems, limit how many times may be held, or take action against accounts they believe are using automation. You are responsible for reviewing and complying with the terms of any golf course or booking platform account you connect. By enabling Book It, you represent that you are permitted to authorize a third party to place reservations using your account. We are not responsible if a course suspends, restricts, cancels reservations in, or closes your course account, and no refund is owed for that reason.

8. Your golf course credentials

Book It cannot work without the ability to sign in as you. If you enable it, you will be asked to provide the username and password for your golf course or booking platform account.

By providing them, you represent and warrant that the account is yours or that you are authorized to use it, and that supplying the credentials to us does not breach any agreement you have with the course or platform.

We handle these credentials as follows:

• They are stored encrypted and are used only to sign in and place reservations you have configured.
• They are never sold, rented, or used for advertising, and they are not disclosed to third parties except to the golf course or booking platform the credentials belong to, and to the infrastructure providers that host our systems.
• You can remove them at any time from your account settings. Removing them disables Book It for any request that depends on them.
• They are deleted when you remove them, when you delete your account, or when we no longer need them to provide the Service.

You are responsible for keeping the credentials you give us current. If you change your course password or enable multi-factor authentication on that account, Book It will stop working until you update the credentials with us.

No system is perfectly secure. We use reasonable administrative, technical, and physical safeguards, but we cannot guarantee that stored information will never be accessed without authorization. If you are not comfortable providing course credentials, do not enable Book It — alerts work without them. For more detail on how we handle this information, see the Golf course credentials section of our Privacy Policy.

9. Course rules and fair play

The Service is intended to help golfers find and claim times they genuinely intend to play. It is not intended to help anyone hoard inventory or resell it.

You agree that you will not use the Service to:

• Reserve tee times you do not intend to use, or hold times speculatively;
• Resell, auction, broker, or trade a tee time reserved through the Service for money or other consideration;
• Evade a course's limits on advance booking, group size, number of concurrent reservations, or residency and membership eligibility;
• Book under a name other than that of a player who will actually play, where the course prohibits it; or
• Create multiple Tee Time Snipe accounts, or use another person's course account, to get around any of the above.

We may suspend or terminate accounts we reasonably believe are being used this way, without refund.

10. Prohibited uses

In addition to Section 9, you agree not to:

• Use bots, scrapers, spiders, or other automated means to access the Service or extract data from it, except through interfaces we expressly provide;
• Reverse engineer, decompile, or attempt to derive the source code or underlying logic of the Service, except where that restriction is prohibited by law;
• Interfere with, overload, or disrupt the Service or the systems of any golf course or booking platform;
• Probe, scan, or test the vulnerability of our systems, or breach or circumvent any security or authentication measure;
• Access the Service through an account that is not yours, or misrepresent your identity or affiliation;
• Use the Service to send unsolicited messages, or to violate any applicable law or third-party right;
• Create multiple accounts to circumvent account restrictions, plan limits, billing obligations, free trial eligibility, or subscription terms; or
• Abuse the chargeback or payment dispute process, as described in Section 13.

11. Subscriptions and billing

11.1 Plans and pricing

The Service is offered on paid subscription plans that differ in how many courses you can monitor concurrently and how frequently they are checked. The plan, price, billing period, and any plan-specific terms are shown to you before you purchase, and by purchasing you agree to them. Prices are in U.S. dollars unless stated otherwise and exclude taxes, which we may add where required.

11.2 Free trials

We may offer a free trial or promotional period. Unless we tell you otherwise, we collect your payment details at sign-up and do not charge you during the trial. If you do not cancel before the trial ends, the subscription begins automatically and your payment method is charged at the then-current rate. Trial eligibility is limited to one per person and per payment method, and we may withdraw or modify trial offers at any time.

11.3 Automatic renewal

Subscriptions renew automatically at the end of each billing period — monthly for monthly plans, annually for annual plans — at the then-current rate, until you cancel. You authorize us, or the app store through which you subscribed, to charge your payment method on a recurring basis. You can cancel at any time as described in Section 12.

11.4 Purchases through the App Store

If you subscribe inside our iOS app, your purchase is processed by Apple and is also governed by Apple's terms. In that case, billing, renewal, and cancellation are handled through your app store account, not by us. We cannot cancel or refund a store-billed subscription on your behalf — you must do it in the store. Cancellation instructions are on our Help page.

11.5 Price and plan changes

We may change our prices and plan features. For changes affecting a recurring subscription, we will give you reasonable advance notice by email, and the new price applies from your next billing period. If you do not agree, cancel before that period begins.

11.6 Failed payments

If a charge fails, we may retry it and may suspend monitoring, alerts, and Book It until payment succeeds. You are responsible for keeping a valid payment method on file and for any fees your bank or card issuer charges you.

12. Cancellation and refunds

How to cancel. For subscriptions purchased on the web, open Billing in your account and follow the instructions. For subscriptions purchased in our iOS app, cancel through your Apple account. Cancelling stops future renewals; it does not retroactively refund a period already paid for.

What happens after you cancel. Your plan stays active through the end of the period you have already paid for, and then ends. Active snipe requests stop at that point.

Refunds. Except where the law requires otherwise, subscription fees are non-refundable, and partial billing periods are not prorated. In particular, we do not refund a subscription because no matching tee time became available, because you missed an alert, because a booking attempt did not succeed, because Book It is not supported at a course you wanted, or because a course cancelled or charged you for a reservation.

We do consider refund requests made in good faith, and we grant them at our discretion — for example, where a billing error occurred or where the Service was materially unavailable. Email [email protected] within 14 days of the charge, and include the email address on your account. Refunds for purchases billed by Apple must be requested from Apple.

Nothing here limits any non-waivable cancellation or refund right you have under applicable law, including any statutory cooling-off period.

13. Payment disputes

If you believe you have been charged in error, contact us first at [email protected]. We will investigate promptly and correct genuine errors.

Initiating a chargeback or payment dispute without first contacting us is a breach of these Terms. If you do so, we may suspend or terminate your account, refuse further service, and recover the disputed amount together with any fees or costs we incur, to the extent permitted by law.

14. Email and SMS messages

Service messages. By creating an account you agree that we may send you messages necessary to operate the Service — tee time alerts, booking confirmations and failures, account and security notices, billing notices, and changes to these Terms. Some of these are not optional while your account is open, because turning them off would prevent us from delivering what you signed up for.

SMS. If you provide a mobile number and opt in to text alerts, you consent to receive automated text messages from Tee Time Snipe at that number, including messages sent using an automatic telephone dialing system. Consent is not a condition of purchase — you can use the Service with email alerts only. Message frequency varies and depends on how many snipe requests you have running. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Carriers are not liable for delayed or undelivered messages. Keep your number current; if you give up a number, tell us, so alerts do not go to its next owner.

Marketing. We may send you promotional email about features, offers, and news. You can unsubscribe from marketing at any time using the link in those messages or through your account settings, without affecting service messages. We do not send marketing text messages without separate consent, and we do not sell or share your mobile number or your SMS consent with third parties for their own marketing.

Electronic communications. You agree that we may provide notices, disclosures, and agreements to you electronically, by email or by posting them in the Service, and that these satisfy any legal requirement that they be in writing.

15. Third-party services

The Service depends on and links to systems we do not control, including golf course websites, tee time booking platforms, payment processors, app stores, messaging carriers, and analytics providers. We do not endorse them and are not responsible for their content, practices, availability, or terms. Your dealings with them are between you and them, and their own terms and privacy policies apply.

If a third-party system changes, restricts access, or goes offline, features that depend on it may stop working. That is not a breach of these Terms by us, and it does not entitle you to a refund except as stated in Section 12.

16. Our intellectual property

The Service, and all software, text, graphics, layouts, and other material in it, is owned by Vovapy or its licensors and is protected by intellectual property laws. Tee Time Snipe® and our logos are our trademarks. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your own personal, non-commercial use.

Except as that license allows, you may not copy, reproduce, republish, distribute, sell, rent, sublicense, publicly display, or create derivative works from any part of the Service, including course listings and availability data, and you may not use our name, logos, or trademarks without our prior written permission. Any use in breach of these Terms terminates your license automatically.

You may link to our home page or public pages provided the link is not deceptive, does not falsely imply sponsorship or endorsement, and does not present our content within frames or otherwise alter how our pages appear. We may ask you to remove any link to the Service, and you agree to do so.

17. Your content and feedback

You may submit content to the Service, such as course requests, support messages, and reviews. You keep ownership of what you submit. You grant us a non-exclusive, worldwide, royalty-free license to use, store, reproduce, and display it for the purpose of operating and improving the Service.

You represent that you have the rights to submit what you submit, and that it is not unlawful, defamatory, infringing, or an invasion of anyone's privacy. We may remove content at our discretion, but we do not pre-screen it, and content submitted by users does not reflect our views.

If you send us ideas or suggestions, we may use them without restriction, obligation, or compensation to you.

18. Course operators

We also offer a separate service for golf course operators who want to give their own customers waitlist and cancellation alerts. That relationship is governed by a separate written agreement between Vovapy and the operator, not by these Terms. See Course Operators for more information.

19. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting that, we do not warrant that the Service will meet your requirements; that it will be uninterrupted, timely, secure, or error-free; that any tee time will become available or be successfully reserved; that alerts will be delivered or delivered in time; that data about courses, prices, or availability is accurate, complete, or current; or that defects will be corrected. No information you obtain from us creates any warranty not expressly stated here.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you. Nothing in these Terms excludes, restricts, or modifies any guarantee, warranty, right, or remedy that applicable law does not permit us to exclude, restrict, or modify.

20. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VOVAPY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Without limiting the generality of the above, we are not liable for: a tee time you did not get; a tee time you did get but did not want; green fees, cancellation fees, no-show penalties, or other charges imposed by a golf course; a course's suspension, restriction, or closure of your account; delayed, undelivered, or inaccurate alerts; travel, lodging, or other expenses incurred in reliance on the Service; or unauthorized access to your accounts that does not result from our failure to use reasonable security measures.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (B) ONE HUNDRED U.S. DOLLARS (US$100).

These limits apply regardless of the legal theory on which a claim is based, including contract, tort, negligence, strict liability, or otherwise, and they survive any failure of an essential purpose of a limited remedy. They do not apply to liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

21. Indemnification

You agree to indemnify, defend, and hold harmless Vovapy and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to: your use of the Service; your breach of these Terms; your breach of any golf course's or booking platform's terms; any reservation placed for you, including fees and penalties associated with it; your content; or your violation of any law or third-party right.

22. Suspension and termination

You may stop using the Service at any time and may delete your account from your account settings or by emailing us.

We may suspend or terminate your access, with or without notice, if you breach these Terms, if we reasonably believe your use harms us, other users, or a golf course, if required by law, or if we discontinue the Service. Where the reason is not a breach by you, we will refund any prepaid fees covering the period after termination.

On termination, your license to use the Service ends and active snipe requests stop. Sections that by their nature should survive — including Sections 8, 16, 17, and 19 through 26 — survive termination.

23. Dispute resolution and arbitration

23.1 Informal resolution first

Before starting an arbitration, you agree to contact us at [email protected] with a written description of the dispute and the relief you seek, and to give us 30 days to resolve it informally. We will do the same before bringing a claim against you.

23.2 Agreement to arbitrate

If we cannot resolve a dispute informally, you and Vovapy agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitration will be conducted by a single arbitrator, may proceed by documents, telephone, or video where the rules allow, and any in-person hearing will take place in the county where you live or another mutually agreed location. The arbitrator's award may be entered as a judgment in any court of competent jurisdiction. This agreement to arbitrate is governed by the Federal Arbitration Act.

23.3 Exceptions

Either of us may bring an individual claim in small claims court if it qualifies, and either of us may seek injunctive relief in court to protect intellectual property rights or to stop unauthorized access to the Service. Nothing here prevents you from bringing a matter to the attention of a government agency.

23.4 No class actions

You and Vovapy agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding, and may award relief only to the individual party seeking it. You and Vovapy also waive any right to a trial by jury. If this paragraph is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and heard in court, and the rest will proceed in arbitration.

23.5 Your right to opt out

You may opt out of this arbitration agreement by emailing [email protected] with the subject line “Arbitration Opt-Out” within 30 days of first accepting these Terms, including the email address on your account. Opting out does not affect any other part of these Terms, and it will not affect your use of the Service in any way.

23.6 Time limit

To the extent permitted by law, any claim arising out of or relating to these Terms or the Service must be brought within one year after it arises, or it is permanently barred.

24. Governing law

These Terms and any dispute arising out of them or the Service are governed by the laws of the State of California and applicable United States federal law, without regard to conflict-of-laws principles. Where a claim is not subject to arbitration under Section 23, you and Vovapy consent to the exclusive jurisdiction and venue of the state and federal courts located in Los Angeles County, California.

If you are a consumer resident in a jurisdiction whose law gives you the benefit of mandatory local consumer protections, nothing in this section deprives you of them.

25. Changes to these terms

We may update these Terms from time to time. When we do, we will change the “Last updated” date at the top of this page. If a change is material, we will give you reasonable advance notice by email or in the Service before it takes effect.

Changes apply going forward only. Continuing to use the Service after a change takes effect means you accept the updated Terms. If you do not accept them, stop using the Service and cancel your subscription.

26. General provisions

Entire agreement. These Terms, together with the Privacy Policy and any plan-specific terms shown at purchase, are the entire agreement between you and Vovapy about the Service, and supersede any earlier agreements on the subject.

Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary or severed, and the rest stays in effect.

No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.

Assignment. You may not assign or transfer these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.

Force majeure. Neither party is liable for a failure to perform caused by events beyond its reasonable control, including outages, natural disasters, labor disputes, and acts of government.

No third-party beneficiaries. These Terms do not create rights for anyone other than you and Vovapy.

Headings. Section headings are for convenience only and do not affect interpretation.

27. How to reach us